Nord ships every order from a single distribution center in the United States. Standard ground shipping arrives in three to six business days within the contiguous United States, and that is currently the full delivery area, so an order from elsewhere is not something the store can take yet. Returns are simple and stated up front: unworn items with their tags still attached can be returned within thirty days of delivery. Wear it around the house on a clean floor, check the fit against the measurements on the product page, and if it is not right, send it back inside the window.